Product Overview
[Dig In
Dig In to customer conversations with ease. Our AI helps you to scan through plethora of conversations within few seconds.](/content/ai-gpt-features-in-sentisum/index.html)
Automated tagging engine
Extract granular, actionable insight from customer conversations.
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Auto-prioritisation and triage
Route and prioritise tickets based on their topic and sentiment.
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Monitor reviews & social comments
Automatically turn angry reviews or social comments into tickets.
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Survey data analysis
Understand the topic and sentiment of 100% of CSAT & NPS surveys.
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